How can we help?

Email support

For account access, upload issues, request delivery questions, or export problems, contact support@exemptionflow.com.

Bug reports and feature requests

Found something that is not working as expected, or have an idea that would improve ExemptionFlow? Submit a bug report or feature request.

Scale pricing and capacity

Need managed-certificate capacity beyond Regional or a custom commercial arrangement? Email support@exemptionflow.com with your approximate managed-certificate volume and preferred billing cadence.

Certificate questions

Certificate-specific acceptance questions should be handled by the distributor or organization that requested the certificate. ExemptionFlow provides workflow software and does not provide tax or legal advice.

Helpful details

  • Your organization name.
  • The customer account number or request recipient email.
  • The approximate time of the upload, email, review action, or export.